EN
ClusterDelta Terms and Conditions with risk disclosure: subscription to trading indicators, balance top-ups, 14-day refunds, liability and force majeure.

RISK DISCLOSURE

Before you start trading on the financial markets, you should be aware that trading in currencies, futures, stocks and other investment products is market-based and always involves a significant degree of risk. As a result of market fluctuations, you may not only substantially increase your capital but also lose it entirely.

You may use the software, elements of trading ideas, trading systems, trading signals and other information from the portal https://clusterdelta.com for personal purposes only, and all risks and liability for any possible consequences, including financial results, rest solely with you.

Risk warning: trading derivatives carries a high level of risk to your capital, and you should only trade with money you can afford to lose. Trading derivatives may not be suitable for all investors, so please make sure that you fully understand the risks involved and seek independent advice if necessary.

This Agreement sets out the terms on which Products and Services of the ClusterDelta developers may be purchased on the website https://my.clusterdelta.com. Before using the service of the my.clusterdelta.com store, the User must read and accept all terms of this Agreement. Otherwise, the User may neither use ClusterDelta products and software nor use the service of the my.clusterdelta.com store. This Agreement is publicly available on the Internet at https://clusterdelta.com/agreement and may be amended by the management of the my.clusterdelta.com store unilaterally without further notice to the User.

The parties to this Agreement are the my.clusterdelta.com store (hereinafter the "Store") and any natural or legal person using its service to purchase Products and Services (hereinafter the "User").

Agreement

1. Terms and definitions

1.1. "ClusterDelta" means the brand under which the software of the developers of this project is released. The software includes the ClusterDelta Online platform and a series of indicators for trading terminals.

1.2. "ClusterDelta.com" means the URL of the project's information-sharing website.

1.3. "my.clusterdelta.com" means the URL of the store (hereinafter the "Store") where the User, after registering on https://my.clusterdelta.com and logging in to the Store, may purchase Products and Services with the Electronic Currency of various Payment Systems. Authorization is shared across all domains of the clusterdelta.com portal (single sign-on).

1.4. "User" means any natural or legal person using the services of the Store.

1.5. "Electronic Currency" means a monetary and/or other obligation between the issuer of that currency and its user, expressed in digital form.

1.6. "Payment System" means a software and hardware product developed by a third party that serves as a mechanism for recording monetary and/or other obligations and for organizing settlements between its users.

1.7. "Products" means information in electronic form (as files) or software created by the ClusterDelta developers and offered for Purchase in the Store.

1.8. "Services" means the monthly subscription fee for the right to use ClusterDelta software products. The subscription fee for the Services is debited from the Balance at the time of purchase or, in auto-renewal mode, every calendar month upon expiry of the previous subscription. The term of a Service is one calendar month, calculated from the end of the previous Service or from the date of purchase if the previous Service has already expired.

1.9. "Purchase" means the acquisition of Products and/or Services for personal use at the expense of the available Balance.

1.10. "Balance" means the funds deposited on the User's account, which increase as a result of Top-ups and decrease as a result of Purchases or subscription charges.

1.11. "Top-up" means the transfer of electronic and/or other currency from the payer to the Store and its crediting to the Balance automatically or manually.

1.12. "URL" means the address of a resource on the Internet at which the website of that resource is available.

2. Introduction

2.1. This Agreement governs the relationship between the User and the Store in respect of the services provided by the Store to the User and supersedes all prior arrangements between the Store and the User on this subject.

2.2. This Agreement does not override the applicable laws of the countries of registration and location of the Store and the User, nor the contractual relationship between the User and the Payment System(s). If, under applicable law or other agreements, the User may not use ClusterDelta products and services, these rules prohibit the User from using the Store.

2.3. The Store guarantees and ensures the confidentiality of information about the User and the User's transactions. The processing of personal data is described in section 8. The Store may disclose such information only at the request of duly authorized government bodies, officials or representatives of Payment Systems where there are legal grounds to do so.

3. Subject matter of the Agreement

3.1. The subject matter of this Agreement is the services for the purchase of Products and Services described on the pages of the Store.

3.2. The Store offers its services to all Users; it does not verify whether the User is entitled to, and lawfully holds, the electronic currencies and/or funds used for a Top-up, and does not supervise the User's transactions in any of the Payment Systems.

3.3. Payment Systems and/or financial institutions bear sole responsibility for the funds entrusted to them by the User. The Store cannot be a party to an agreement between a Payment System and/or a financial institution and the User and bears no responsibility whatsoever for improper or unauthorized use of the Payment System's capabilities by the User or for the User's abuse of the Payment System's functionality. The mutual rights and obligations of the User and the Payment System and/or financial institution are governed by the relevant agreements.

3.4. The User may at any time request a refund of the unused funds on the Balance. Refunds are made to the payer via the original payment method (card, bank account or crypto wallet, as appropriate) in accordance with the conditions set out in the Refund section.

3.5. The User may, without giving reasons, request a refund for any Purchase or Service acquired within the last 14 days. Such a refund is likewise made to the payer via the original payment method.

3.6. The Store may suspend the provision of the service to the User without giving reasons, provided that the funds on the Balance are refunded to the User in full via the original payment method.

4. Service

4.1. Products and Services are purchased, and information on the User's transactions is obtained, exclusively through the relevant user interface on the Store's website.

4.2. The User is entitled and able to use the Products and Services immediately after purchasing them.

4.3. The Store offers its service 24 hours a day, seven days a week, and will endeavour to ensure that the software and hardware system implementing the Store's capabilities operates without failures.

4.4. The time needed to contact the Store's representatives normally does not exceed one day; in exceptional circumstances it may be extended, in which case a corresponding notice will be published in the Contacts section.

4.5. Subscription Services, as such, do not provide for temporary suspension at the User's request and/or postponement of their expiry date; however, where necessary or in order to compensate for possible force majeure circumstances and disputed matters, the Store's management may extend their term.

5. Prices of Products and Services

5.1. The prices of Products and Services are set by the Store's management and published on the Store's website. The Store's management may change the prices of Products and Services without further notice.

5.2. In addition to the established prices, the User shall also reimburse all additional costs of postage, telephone, fax, etc. that may arise in the course of business relations with the Store.

6. Warranties and liability of the parties

6.1. The Store provides its service to the User on an "as is" basis, as described on the pages of the Store's website, and offers no additional warranties.

6.2. The Store guarantees the performance of its obligations to the User within the amount of the deposit on the Balance entrusted to the Store by the User for carrying out transactions.

6.3. The Store will use its best efforts but does not guarantee that its services will be available 24 hours a day, every day. The Store bears no liability for losses, lost profits or other costs of the User arising from the inability to access the Store's website and service.

6.4. The Store bears no liability for losses, lost profits or other costs of the User resulting from the User's erroneous expectations or incorrect actions with the ClusterDelta software or Products.

6.5. The data provided in the ClusterDelta software result from software processing of external information. Given the technical specifics of obtaining such information from external sources, neither the accuracy of the data in ClusterDelta software products nor their consistency with other similar sources is guaranteed.

6.6. The User undertakes to indemnify the Store for its losses in the event of lawsuits or claims directly or indirectly related to the User's use of the Store's service, except for losses caused by culpable (intentional or negligent) acts of the Store itself.

6.7. The User warrants that the User is the owner of, or has lawful grounds to dispose of, the amounts used in the User's transactions in the Payment Systems.

6.8. The User undertakes not to falsify communication flows related to the operation of the Store.

7. Force majeure

7.1. Neither the User nor the Store shall be liable to each other for delays in or failure to perform their obligations resulting from force majeure circumstances, including natural disasters, fire, flood, acts of terrorism, war and armed conflicts, changes of government, civil unrest, as well as the failure of Payment Systems, power supply systems, communication networks and Internet service providers.

8. Personal data and cookies

8.1. By registering on https://my.clusterdelta.com, the User consents to the processing of personal data as described in this section.

8.2. The Store collects only the User's e-mail address, which is used to maintain the account, send service messages and provide support.

8.3. The clusterdelta.com and my.clusterdelta.com websites use cookies for site analytics (Google Analytics and Google Tag Manager), as well as a cookie that records the source of the User's first visit.

8.4. Payment card data are processed by the payment providers and are not stored by the Store.

8.5. The User may request access to or deletion of their personal data by writing to This email address is being protected from spambots. You need JavaScript enabled to view it..

Contact information:
Seller: Denys Sh, IP
RNOKPP (Ukrainian individual taxpayer number) 2917602219
Address: Ukraine, Kyiv, 02099, Boryspilska St. 12-V
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.